Last updated: January 13th 2026
One Thousand Gifts, Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or making a purchase, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information only as necessary to operate our website, process orders, and communicate with you.
Information you may provide to us includes:
- Name
- Email address
- Billing and shipping address
- Order and purchase details
- Payment information (processed securely by third-party payment processors)
- Any information you voluntarily provide through forms, email, or newsletter sign-ups
We do not store full credit card numbers on our servers.
2. How We Collect Information
We collect information when you:
- Place an order through our online shop
- Create an account (if applicable)
- Subscribe to a newsletter
- Contact us by email or through the website
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Send transactional emails (such as order confirmations)
- Send marketing emails if you have opted in
- Improve our website and services
- Meet legal and regulatory requirements
We only use your information for purposes a reasonable person would consider appropriate in the circumstances.
4. Third-Party Services & Fulfillment
We work with trusted third-party service providers to operate our business, including:
- WooCommerce (e-commerce platform)
- Printful (print-on-demand fulfillment and shipping)
- Payment processors
- Email service providers
- Website hosting and analytics providers
These third parties receive only the information necessary to perform their services and are required to safeguard your information.
Some service providers may store or process information outside of Canada (including the United States). In such cases, your information may be subject to the laws of those jurisdictions.
5. Cookies & Analytics
We use cookies and similar technologies to:
- Enable essential site functionality
- Remember items in your shopping cart
- Analyze site traffic and usage patterns
- Improve user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website, including checkout functionality.
6. Email Communications
If you subscribe to our mailing list, we may send you marketing or promotional emails.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We comply with Canada’s Anti-Spam Legislation (CASL).
7. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure hosting environments
- SSL encryption
- Limited access to personal data
- Regular monitoring for vulnerabilities
No method of transmission over the Internet is 100% secure, but we strive to protect your information using commercially reasonable means.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, meet legal obligations, and resolve disputes.
9. Your Rights (Canada)
Under Canadian privacy law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent (subject to legal or contractual restrictions)
Requests may be made by contacting us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
One Thousand Gifts, Ltd.
Email: [email protected]
Country: Canada